Universal Design: Destination or Journey - Part II

In May 2008, I wrote the following:

“One day, there will be the ultimate universal design handbook. It will have well conceived answers to every design quandary, each achieved cost effectively and with elegance. No. That would be as if universal design was a destination, a place we arrive at where solutions were the intention of its creation. This notion that a checklist can be created pervades the present consciousness of legislators and building inspectors alike. We will have measures by which we can recognize the effectiveness of our solutions, however, what brings us closer is when universal design is understood as a journey.”

Well, the path on that journey has a hic-up. Builders want help. They are beginning to get that universal design will make a difference and they want to include it. They want specifications. But, the best they got right now is a few principles, ADA code, and some local building codes. They want and need more. Here’s an example from my forthcoming book about universal design.

In it, I write about flooring. To shinny means extra slippery when wet. It means more work to keep that nice shine. It means glare from reflected light. And, it means seeing the underside of furniture and into ceiling light fixtures. I suggest matte finished floors. Less slippery, less frequent cleaning, no glare, and no undersides. Makes sense? Of course! But the builder wants to know exactly where in that spectrum between shinny and matte is the dividing line that says everything over here is to shinny and everything over here is matte. He wants to ask the floor manufacturer if the floor he wants to use is to shinny or matte enough. There are no universal design spec’s to make this exchange possible.

Can universal design remain an open and evolving discussion constantly improving without becoming rigid and bogged down by bureaucracy? It’s a fine line, and it’s time to try it out. I hear Commissioner Matthew Sapolin at the Mayor’s Office for People with Disabilities in New York City is putting the finishing touches on such a guideline. I applaud his work and look forward to the results. His success is a step toward a universal design world that is simultaneously evolving and improving, and is also guided by distinct specifications.


Konrad Kaletsch, CAPS
October 29, 2009
Universal Design Resource
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Universal Design: Emergency Planning

We know the emergency prep basics but what would make them more universal design? The short answer is, not much. If you have a universal design environment, you’re in good shape. Where emergency planning might be more universal design is in its thorough application and in you actually being prepared.

Emergency preparedness is like flossing: we know what it is and how to do it, but, we don’t. My favorite guideline for flossing is this, floss only the teeth you want to keep. Emergency planning is the same, prepare for the lives you want to keep. Below are a few additional emergency considerations that you would consider.

Medications: Have ample supply – at least 5 days. Find out if, where and how you would get refills.
Medical Records: Your medical info, including doctors can be kept on portable media be it a flash drive, CD or even a SmartPhone. Don’t leave without this life saving info.
Outbreaks: Yikes! But, yes, they are a potential emergency that you might have to respond to. Have your masks and other protective equipment including safe practices.
Home Care: If you have home care, how does your emergency plans mesh with theirs – would they be there to help you? If not, what’s your contingency plan? Who else knows how to operate your equipment or organize your meds?
Priority Care: In some places, utility companies can register you as a priority care customer, one whose services are restored sooner typically because you rely on specialized equipment.
Evacuation: If you will have to evacuate, how far will you have to go, who will go with you, how will you go, and what accommodations will be available when you get there? Make sure enough people know you and will check in to see that you are on your way to safety. If there is time, lock up.
Go-Bag: Remember at the end of pregnancy you had your hospital bag by the door? Same thing, it’s a bag with essentials ready to go: copies of important documents and keys, cash, credit and ATM card duplicates, supply of water and food, radio, food, flashlight, batteries, appropriate cloths and footwear, contact info, medical info, hygiene, animal supplies, and personal info card.
Stay-Put Emergencies: Some emergencies are best survived by staying put. Have fuel, food, meds, water, first aid, etc. to survive 5 days or more.
Meeting Points: Prearrange meeting points with families, friends and caregivers. Have a nearby point for local emergencies and far away ones when escaping larger disasters such as hurricanes. Leave a trail, meaning, make it possible for others to find you by leaving messages. If heading for a disaster shelter, bring everything; if that’s not possible, bring any special equipment or medicine.
Egress: Maybe you can only use one entrance because another one has become difficult or impossible. If a disaster blocks one entrance, what are your alternatives? Make sure you can get out fast; practice. Get that non-functioning entrance to work. For office and apartment buildings, not only learn the evacuation procedure but take advantage of building and floor marshals by alerting them to any special needs (or your willingness to look after someone else). If you can’t get yourself out, have a refuge spot where it’s safer to wait until help arrives.
Communication: Don’t count on that cell phone. It might work, but what’s your contingency plan if it doesn’t? If it does work, how will you keep it charged? Have a radio; either have lots of batteries or a hand-crank model (some can charge a cell phone). Stay tuned!
Fuel: Have enough. For a generator, have at least 5 days – more if you are in an excessively cold or hot environment or if you depend on life supporting equipment. When evacuating, have plenty of gas for the car.
Pets: Plan for their needs. Have an info chip inserted into your pet. These are safer and more effective in reuniting you with your pet.
Nature: Do you live in a naturally volatile area? Hurricanes? Earthquakes? Tornados? Blizzards? How about volcanoes? Each poses it’s own set of survival criteria. Reach out to local resources, discover what you need to survive, and get the supplies and the plan.
Disabilities: What’s yours? What will you need? Who will help or understand?
Children: Just like the airplane, take care of your well-being first so that you are strong enough to take care of them.
Cash: Don’t count on ATM’s; have plenty of cash for an emergency.

Did I miss anything? Sure I did. This isn’t a complete list. Go local for a complete list. Check with your government resources, AARP, Red Cross and other organizations that you are connected to that either have resources or can direct you. Take notes from this list. Keep questions handy and get answers. And finally, do it – be prepared.



Konrad Kaletsch, CAPS
October 23, 2009
Universal Design Resource
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Universal Design: Driving

For most Americans, driving is the primary access to a world beyond our doors. It gets us to work, it gets the kids to school, it helps us shop, go to worship and socialize. When driving isn’t an option, chances are you just entered a different world called isolation.

The automobile is amazing and highly effective. We can afford them, and it serves us all pretty well. A large number of physical limitations do not affect our ability to drive, as a result we continue to be mobile. So, what universal design consideration would you have, or not have, in your automotive experience that would extend the usefulness of your car?

….. Shelter ..... Have a garage or carport – get out from the worst weather in order to ease the operations of getting yourself or your stuff in and out of the car.
….. Good Connectors ..... Once out of your car, now have a trouble free journey to an accessible floor. This could be a connector door from the garage to the house or a pathway. In any case, there would be no steps, no thresholds greater than half an inch, no obstacles, ample lighting and railings. You’ll get bikes off the car and inside easier, you can put your groceries on a cart and wheel them in to the kitchen, strollers won’t need that risky maneuver when you hoist them with a sleeping child up a few steps and, you can host visitors of all abilities.
….. Go Wireless ..... Take advantage of remotes to not only open garage doors but to turn on lights, operate video intercoms and open driveway gates.
….. The Garage ..... Taller, longer, wider. Ever hear someone complain about a garage that was too big? With a larger space you’ll have not only ample room for stuff, but should you ever need it, that room accommodates a scooter carrier that’s on the back of the car, a bike rack or a wider aisle for walkers and wheelchairs.
….. Distractions ..... Watch out! Talking on the cell phone while changing songs while the kids go nuts while you eat lunch while you drive doesn’t have a good outcome. Maybe, I said maybe, there is some magical time in your life where all that seems possible, but, consider that driving is enough by itself and when handled responsibly, it means you and everyone else gets home safe. As you move through life’s cycles, be aware that focusing on the task at hand might require more concentration than in the past. Put the gadgets away.
….. Traffic Conditions ..... Newer traffic patterns are easier to understand, provide longer reaction times, and require less aggressive behavior. In short, they are less confusing and stressful. However older traffic patterns require quicker responses, have narrower lanes and can be enormously confusing. When relocating, consider the road qualities – are they easier than what you are used to or harder?
….. Public Transportation ..... When you loose your wheels, what next? Consider your alternatives in advance. Could you walk? What can be delivered? How close is the bus stop? Are there taxis and can you afford them? What about good Samaritans?
….. Medications ..... Pay attention! Your doctors might not have a full picture of what else you are taking in addition to what they have just prescribed. Ask lots of questions; read the label; have someone help you as soon as you don’t understand the effect of your medicine. On the road isn’t a good time to find out you’re not feeling too hot.
….. Eyeglasses ..... Wear them.
….. Hearing ..... Keep the volume down. Use your ears to help you be a better driver.
….. Your Car ..... What will you need? Don’t settle for anything the dealer tries to sell you. Often he isn’t even aware of the developments his company is up to in this emerging and soon to be competitive market of universal design. Go to the company website and see what they offer. Check into tax rebates. Before you close any deal, look at your aftermarket modifications. What will you need? Who will make the modification for you? Talk to them first and make sure the car you want is a car they can modify to your specs.

And finally, when is it time to hang up the keys for good? More warnings and tickets, forgetting where you parked, increase in dents and scratches, close calls, stress while driving, changing health, avoiding night driving – these are all indications that it’s time to stop. Easy you say. No. But, putting it off won’t help either. Instead, plan early. Begin a transition toward a carless life. Get used to alternate means of getting around; try them out. Make the transition gradual and planned – don’t wait for the abrupt change sometimes compounded by a crisis.


Konrad Kaletsch, CAPS
October 20, 2009
Universal Design Resource
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Universal Design: Geriatric Planning

With forethought and planning, you can recognize and then optimize the ability to enjoy life, reduce chances of hospitalization or institutionalization, and continue independent living. This might be for yourself or for someone you care for such as a parent, spouse or sibling. Consider this endeavor as meaningful as having a life savings and a fully paid mortgage.

Where To Begin:
--- Start with an overview: Are there changes in physical or mental health? What medications are being taken, and as directed? Daily living skills – any area becoming a concern such as meal prep or phone use? Personal hygiene? Home and community safety? Finances? Social contact? And, engagement with day-to-day living?
--- If you are the care provider, check in with yourself, how are you managing? Has the responsibility of care become stressful?
--- If you are renovating, building or relocating, this is an excellent time to build for future need (it’s pennies on the dollar).
--- Finally, search the internet using the term, “geriatric case manager” or “geriatric assessment.” This will help launch you into what will be a collaborative process with a knowledgeable and experienced specialist who will support you in the planning and implementation tailored to your needs. Costs vary from $50 - $200 per hour (typically an out-of-pocket expense). This initial expense buys long-term savings achieved through efficiency and cost-effective solutions.

What Will Be Considered:
--- You and your manager will discuss care-planning based on present need, anticipated need, cost, quality, benefit eligibility, legal considerations, confidentiality, advocacy, resources, scheduling, monitoring and implementation. The purpose is to optimize the maximum level of wellness both in the present and in the future.

What You Want To Verify:
--- Determine your own needs: consultation, assessment or ongoing care.
--- Before hiring a geriatric planning agency or individual, discuss the following: certification, cost (immediate and ongoing), availability, other credentials and experience, your specific needs, resource network and references. A word of caution: this is a fast growing business with minimal consumer protection.

Helpful Websites:
--- National Association of Professional Geriatric Care Managers
--- AARP (articles and links)
--- Family Caregivers Alliance


Konrad Kaletsch, CAPS
October 9, 2009
Universal Design Resource
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