Universal Design: Emergency Planning

We know the emergency prep basics but what would make them more universal design? The short answer is, not much. If you have a universal design environment, you’re in good shape. Where emergency planning might be more universal design is in its thorough application and in you actually being prepared.

Emergency preparedness is like flossing: we know what it is and how to do it, but, we don’t. My favorite guideline for flossing is this, floss only the teeth you want to keep. Emergency planning is the same, prepare for the lives you want to keep. Below are a few additional emergency considerations that you would consider.

Medications: Have ample supply – at least 5 days. Find out if, where and how you would get refills.
Medical Records: Your medical info, including doctors can be kept on portable media be it a flash drive, CD or even a SmartPhone. Don’t leave without this life saving info.
Outbreaks: Yikes! But, yes, they are a potential emergency that you might have to respond to. Have your masks and other protective equipment including safe practices.
Home Care: If you have home care, how does your emergency plans mesh with theirs – would they be there to help you? If not, what’s your contingency plan? Who else knows how to operate your equipment or organize your meds?
Priority Care: In some places, utility companies can register you as a priority care customer, one whose services are restored sooner typically because you rely on specialized equipment.
Evacuation: If you will have to evacuate, how far will you have to go, who will go with you, how will you go, and what accommodations will be available when you get there? Make sure enough people know you and will check in to see that you are on your way to safety. If there is time, lock up.
Go-Bag: Remember at the end of pregnancy you had your hospital bag by the door? Same thing, it’s a bag with essentials ready to go: copies of important documents and keys, cash, credit and ATM card duplicates, supply of water and food, radio, food, flashlight, batteries, appropriate cloths and footwear, contact info, medical info, hygiene, animal supplies, and personal info card.
Stay-Put Emergencies: Some emergencies are best survived by staying put. Have fuel, food, meds, water, first aid, etc. to survive 5 days or more.
Meeting Points: Prearrange meeting points with families, friends and caregivers. Have a nearby point for local emergencies and far away ones when escaping larger disasters such as hurricanes. Leave a trail, meaning, make it possible for others to find you by leaving messages. If heading for a disaster shelter, bring everything; if that’s not possible, bring any special equipment or medicine.
Egress: Maybe you can only use one entrance because another one has become difficult or impossible. If a disaster blocks one entrance, what are your alternatives? Make sure you can get out fast; practice. Get that non-functioning entrance to work. For office and apartment buildings, not only learn the evacuation procedure but take advantage of building and floor marshals by alerting them to any special needs (or your willingness to look after someone else). If you can’t get yourself out, have a refuge spot where it’s safer to wait until help arrives.
Communication: Don’t count on that cell phone. It might work, but what’s your contingency plan if it doesn’t? If it does work, how will you keep it charged? Have a radio; either have lots of batteries or a hand-crank model (some can charge a cell phone). Stay tuned!
Fuel: Have enough. For a generator, have at least 5 days – more if you are in an excessively cold or hot environment or if you depend on life supporting equipment. When evacuating, have plenty of gas for the car.
Pets: Plan for their needs. Have an info chip inserted into your pet. These are safer and more effective in reuniting you with your pet.
Nature: Do you live in a naturally volatile area? Hurricanes? Earthquakes? Tornados? Blizzards? How about volcanoes? Each poses it’s own set of survival criteria. Reach out to local resources, discover what you need to survive, and get the supplies and the plan.
Disabilities: What’s yours? What will you need? Who will help or understand?
Children: Just like the airplane, take care of your well-being first so that you are strong enough to take care of them.
Cash: Don’t count on ATM’s; have plenty of cash for an emergency.

Did I miss anything? Sure I did. This isn’t a complete list. Go local for a complete list. Check with your government resources, AARP, Red Cross and other organizations that you are connected to that either have resources or can direct you. Take notes from this list. Keep questions handy and get answers. And finally, do it – be prepared.



Konrad Kaletsch, CAPS
October 23, 2009
Universal Design Resource
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Universal Design: Universal Mistake

Universal design is often confused with handicap access. This mistake isn’t limited to the average person just learning about universal design, it is one also made by the pros. I recently saw two designs that were supposed to be universal and missed the target.

The first was an expensive wayfinding device designed to assist a person find their way in at a downtown tourist attraction. It was a solid object placed on a sidewalk. It had many features that would meet universal design objectives. It was placed at a height accessible to all. It had large, easy to read lettering and included Braille. But it wasn’t really universal. It served people who spoke the local language, it served people of varying heights and it served sight limited individuals – that’s it. That means it served only a few populations; many users would have to use other means to find their way. Finally, as a large bulky item, it impeded pedestrian flow and caused sidewalk congestion.

Two solutions would work better. One is the old fashioned map (no reinventing needed). The other is a modern gadget, the GPS (now included on smart phones). The map is inexpensive, portable and comes in many languages. It also covers a much larger area than the limited location represented by the physical object. The GPS takes wayfinding to a whole new level! It already has most of the world’s languages preloaded – choose yours. It pinpoints your location. It talks to you. And, some models work for those with sight limitations.

The other device I saw was an overly designed public pay phone. Do you remember trying to use a pay phone in a foreign country? This was that phone times ten! To make it fully universal, the designers included every bell-n-whistle they could think of. It had special ways to load coins and collect them, a qwerty keypad, a video function, credit card slots, prepay card slots and plenty of text and Braille all over the place. It raised and lowered and spun 360 degrees. As an ordinary user, you would need tech support to make a local call. The designers overshot.

For most, communication on-the-go is a cell phone. In fact, I am hearing of many people who are disconnecting their home land-lines. Those without cell phones are few. For telephone companies facing this reality, they are desperately trying to eliminate their pay phones – they cost more than they earn and are prone to vandalism. The New York pay phone would be an icon to perfection. It is nearly indestructible. It has nearly no features (handset, coin slot and return, keypad and an earpiece volume control). To make a call, pick up the handset and dial your number. The automated response navigates you through your options in a few different languages. Done.

When designing universally, it is important to remember that you are still designing for a great user experience for the greatest variety of users. To solve obsolete problems or over engineer a solution is to miss the target.


Konrad Kaletsch, CAPS
July 28, 2009
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Universal Design: Geriatric Planning

I don’t really do something that we are all supposed to do: I don’t have a fire emergency plan for my home – not really.

I live in an attached-house part of town and know my neighbors, as do my kids. There’s a lots of people just a few doors up and down my block. A fire happens and we’ll be out front checking on each other – that’s the way it’s happened when there were other fires.

We also are loaded up with cell phones. I have plenty of smoke detectors and a few fire extinguishers. We all know the way out of the house and there are two exits to most parts of the house, even the basement. I’m attentive to these emergency plans but also winging it. I’ve thought things through but I’m also stumbling along. I have a lot of trust that things won’t go wrong. We’re all able bodied. If a school teacher were to grade me, I’d be a C+.

I should have a thorough assessment. I should have a plan. I should review it annually. I should do fire drills. I should share it with my neighbors. I should be at least an A-.

That’s fire. What about getting older? Same thing, but I’m not as prepared. Right now, I might be thinking about having enough cash and a suitable environment so that I can be mostly independent. Like the fire plan, I am basically in good shape – but not really on top of it. My geriatric plan is barely a passing grade.

What about 10-20 or 30 years down the road? I should begin to have a geriatric plan – at least a rough draft. What about nutrition? Medication? Household needs like laundry, shopping & cooking? Hygiene? What happens if my memory fades? Who is in charge of my legal matters? Paying the bills on time? Overlooking my driving ability? Who will help me get to my appointments or advocate for my well-being? Who will help me adapt my home to current needs? How will I stay social?

Like the fire emergency plan, the geriatric plan is a prudent endeavor. It’s pennies now instead of dollars later; it’s hours now instead of days or months later. It’s being ready or just hoping.

I’ll do both – the fire and the geriatric plan. The fire plan will go quick –sit down with the whole family, map it out, run a drill and correct any shortcomings. The geriatric plan won’t take that long either. What there is to do right now is have a financial plan: look at future needs and plan how to have enough.

"Old age is like everything else; to make a success of it, you’ve got to start young."
Fred Astaire




Konrad Kaletsch, CAPS
June 25, 2009
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Universal Design: Living Large in the 70’s

See it in video: Living Large in the 70's

Ahh, the 70’s. Muhammad Ali, Mark Spitz, Vietnam, China and Watergate. What about Star Wars, disco, Atari and video cassettes? How about the New York City blackout, Son of Sam and Guardian Angels? A pretty amazing decade, but, I’m not talking about those 70’s. I’m talking about you and your seventies!

Becoming seventy is far away, maybe 10, 20, 30 or even 40 years off. When it comes, I’m sure you want to be living a great life. There are a few essential ingredients required for that decade to be great; one of them is your independence.

What will give you your independence in your seventies is not what gives you your independence today. The environment you live in will need to be different; you will have to ready it for your arrival. The good news is that there is nothing to invent and no mystery to solve – it’s already invented and solved. To prepare your environment for ongoing independence you need two words: universal design.

What is universal design? It is an approach to designing products and environments that doesn’t discriminate on the basis of age or ability. It means that a home, for example, can function equally well for a child, an adult, an elder or a person with a physical limitation either temporary or permanent. Right now, we don’t build homes that way; we build homes for one type of person, an able-bodied adult.

Universal design unlocks the gate to living large in your seventies (and many other decades of living) but it doesn’t overcome another rather large obstacle, your fear of aging. Ask me about my seventies and I get squirmy and try to change the subject. I don’t want to think about it. When I do, I don’t have positive associations. I think of slowing down, weakening strength and failing body parts. Shudder! Planning for my seventies? Mañana!

Unfortunately, mañana isn’t a winning formula. Without planning, I’ll stumble into my seventies. I’ll have fewer options. I’ll be trying to stay afloat rather than living large. The question that emerges is, how can I get excited about taking actions today that won’t seem to matter for years?

There’s a trick.

Start by remembering an adventuresome vacation you took. There you were, time off from work, where to go? You did your research, talked to friends and voila, Costa Rica would be your destination! Step two was to hone the plans: what hotel, what flight, what activities, etc. Finally you put your money down and booked the trip. Excitement bubbled within; you were going to Costa Rica! Did you walk into work the next day all ho-hum? No, you couldn’t wait to tell friends and co-workers about your forthcoming trip! After work, did you just head home? No, you hit the stores and bought snorkeling gear, a fishing rod and some suntan lotion. Hardly a day passed without some excitement and preparation for the trip.

It’s the same for your seventies. The only thing that’s different is the destination. Much like the vacation, there is a chunk of time in your future that’s open and can be planned as you see fit. Begin by imagining what you want it to look like. This is an important step. As you imagine your seventies, be unreasonable. Let nothing hold your imagination back. Be vivid. Be unbridled in your creativity. If you have an idea and it doesn’t excite you or put a smile on your face, cross it off and imagine something else. Keep going until becoming seventy couldn’t happen soon enough.

Good questions to ask yourself during this stage are: Who am I? Am I rich in wealth? Am I rich in spirit? Am I rich in love? Do I live in a warm climate or a cold? City or country? A big community or a small one? Near family or far away?

As this picture of yourself in your seventies emerges, map it out. Write it in a journal, collage it or make a scrapbook of ideas. With a clear picture of your seventies that makes you excited, we now need to work toward the present – is there an action you could take today? Steps toward the present will be large at first and as we get closer to the present, will become smaller. The end of this journey will be the present, and, in this present, you will be clear on an action to take that will bring you toward living large in your seventies.

Let me walk you through it using myself as an example. Don’t ask me why, I’m a New Yorker, but, I have a thing for Montana. I want to be in Montana for my seventies. I’ll have an apartment in New York and will visit frequently. I’m still married to my wife and we have a joyous vibe that attracts lots of visitors. The house is on the North Fork in the Bitterroot – lots of trout. I have a big porch that faces west, and, I can drive from the land onto the porch and into the house with my rugged ATV-ish scooter. For some reason, that picture of seventy excites me.

Working toward the present, at age sixty, I got to have things pretty set up so that ten years out I’m living this dream. I’ll be familiar with Montana having visited for long periods. I’ll be members in local clubs and have my first few friends. I’ll know where I want to live and be ready financially to purchase land and a home.

Jumping toward the present another ten years, what do I got to have at fifty so that that vision at sixty is ready? I need to be building equity, I’ll begin visiting Montana regularly, I’ll be in my peak earning years and kids will be all educated freeing up additional capital to set aside.

I’ll jump again toward the present but in a shorter time jump, five years. At 45, what do I got so that the vision at 50 is ready? I’m building my value at work, I’m owning or buying some of that equity that’s gonna grow and I’m raising a family. What about one year from now? I’m finishing my research on being seventy in Montana. How about three months from now? I’m in the middle of my visioning and research. And how about right now? Right now, I’m beginning my research. Right now, I’m Googling universal design and thinking about being seventy in a whole new way.

If at the beginning, I asked you, “What are you doing today so that being seventy is gonna be great?” You might have squirmed, said you had an IRA and changed the subject. Instead, you have a new answer, Google universal design resource and start forming an idea of what you’ll need to keep the independence you love.

Wow. Living large in the seventies is possible. When you get there, it will be ready for you. Your independence will be as present as it is today. Opportunities won’t diminish, they’ll continue. Sure, it will all look different. But best of all, you’ll still get to be you.


Konrad Kaletsch, CAPS
June 12, 2009
Universal Design Resource
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Universal Design: 10 Simple Home Improvements for Seniors

Are you 55 or older? What would be the simple improvements to make your home get you another ten years of usability?

AARP does annual surveys to assess the desire to age in place, and the means which people are employing to do so. This annual survey, in its fifth year, looked at who made what improvements and what was the benefit. 70% did at least one modification that made it easier to live at home. Half of them believe the simple modification will make living at home longer possible, adding as much as 10 years to the livability of their home. The 30% that did not make any improvements to their home cited physical and financial limitations.

The home improvements cited most frequently were:

1. Levered doorknobs.
2. Grab bars in bathrooms.
3. Levered faucets in kitchen sinks.
4. Handrails on both sides of stairwells and on front and rear steps.
5. Grab bars in showers; removal of any door threshold.
6. Movable shower heads for those who must sit.
7. Portable shower seats.
8. A bathroom with a bath/shower as well as a bedroom on the first floor.
9. Widened doors to accommodate wheelchairs.
10. Ramps for those using walkers and wheelchairs.
    

And who can stop at just one top 10 list? Here’s another that lists the main improvements to reduce chances of falls, the #1 killer for seniors - yes #1!. From AARP’s CDC report:

10 steps to make home a safer and more comfortable place:

1. Install handrails on both sides of all steps (inside and outside);
2. Secure all carpets and area rugs with double-sided tape;
3. Install easy to grasp shaped handles for all drawers and cabinet doors;
4. Use brighter bulbs in all settings;
5. Install nightlights in all areas of night activity;
6. Add reflective, non-slip tape on all non-carpeted stairs;
7. Install lever handles for all doors;
8. Place a bench near entrances for setting down purchases and resting;
9. Install closet lights, as well as adjustable rods and shelves;
10. Install rocker light switches; consider illuminated ones in select areas.
    

What are you waiting for? Get to work!


Konrad Kaletsch, CAPS
May 28, 2009
Universal Design Resource
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Universal Design: Website Under Construction

The Universal Design Resource website is undergoing revision! When created, my intention was to raise awareness and provide information. For the revision, I have structured a tiered approach: First is a facelift using today’s technology making it easier for you to participate by either finding what you are looking for or by submitting your own material. Universal design is not so much a destination but rather a dialogue; the new UDR website will support that. Second will be networking opportunities similar to Facebook and Linkedin. The final tier will be a wiki-style knowledge base. In all levels of development, I will strive to meet the needs you expressed in the survey (which you can still respond to).

Here’s a quick glimpse of UDR Version 2.0:
--- More and better organized material for those who are researching universal design for their projects including internal search engine.
--- Focus on meeting the needs of professionals.
--- Courses, links, photos, hot topics & news and problem/solution forums.
--- Professional networking opportunities; marketing, codes, database.
--- Reading lists and resources.
--- Clean, intuitive look.

UDR website has an expected launch in late July. Until then, keep the feedback coming through comments at this blog, the survey and UDR email.




Konrad Kaletsch, CAPS
May 7, 2009
Universal Design Resource
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Anne Wiesen: The Restorative Garden, Healing by Beauty

The restorative garden can be as simple as a well-situated pot of healthy sage at a window-sill or as sublime as a cathedral forest. It’s how we respond to a garden that makes it restorative. Are there gardens that are universally restorative? Gardens that evoke a healing response in each and every one of us? I believe so.
I’ve learned that the most restorative of gardens are those that embody “nothing less than the entire universe” – to borrow from Luis Barrigan. To me this means, the whole universe of human experience is present: from the basic requirements for our biological survival to the complex processes that reveal the breadth of human emotion, thought and spirit.

The well-situated pot of sage sits in my friend Susanna’s* window. This restorative garden is spare, simple, provocative and beautiful. Just sage, in a large urban front window. It’s there for anyone walking by to appreciate. Susanna’s cultivation and placement of sage gives me pause, draws my gaze, stimulates my thought, and elicits quiet experiences of wellness and marvel. Noticing the darkened soil of the freshly watered plant I feel a curious satisfaction, and completion. Freely circulating air above and around the living sage reminds me to breathe in it’s oxygen and I feel gratitude for my ability to do so. I realize my attention on the garden has shifted my mode of thinking. It’s not that I am momentarily distracted from my busy life. Instead, I have momentarily returned to what is essential for human life: the plant world, all the bio-chemical processes that support it, and the care of a thoughtful steward to transform these processes into nourishment and care. No wonder then, that a single well-cared for plant carries a universe that we experience as beautiful.

Gardens that reveal the nourishing forces of nature re-enforce our experience of beauty and wellness at multiple levels, with myriad benefits. At our simplest, in our common humanity, and consciously or not, we are all evolutionarily prepared to be nourished by a restorative garden.


* Susanna is a restorative artist, therapist and interfaith minister (2010). Her practice, Creating Space, is to reveal nature’s essential potency and beauty and to help us reveal the same in our selves.



Anne Wiesen is an ethnobotanist and garden advocate who runs the NYC based non-profit, Meristem. Meristem provides educational resources for architects, designers, urban planners, and community activists to create restorative gardens that promote ecological, individual and community health.

Order your copy of: Restorative Commons: Creating Health and Well-being Through Urban Landscapes. Published by the US Forest Service, the volume is multidisciplinary compendium of 19 authors inspired by the Meristem 2007 Forum with a foreword by Dr. Oliver Sacks. No charge.

Meristem, Inc. Information about restorative gardens, including a database of studies supporting nature’s role in human health, and to contact the author.

It has been a pleasure to have Anne Weisen bring her appreciation of nature and her commitment to our having it always present to this blog; thank-you.

Konrad Kaletsch, CAPS
April 24, 2009
Universal Design Resource
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Universal Design: “Time” To Do It Right

I was struck by an article by Dr. Dr Sunil Bhatia in that way when a subject just doesn’t leave you alone – it kept popping up in my thoughts. Dr. Bhatia created and runs the Design For All Institute of India and publishes a monthly newsletter. He recently wrote about the invention of the measurement of time and its impact on human life; click here for the pdf article.

Long ago there were no means to measure time beyond the sun, moon and seasons. One can imagine that to be present in the moment might have been easier. Today, being present seems impossible; our gadgets ply us with constant interruptions. We are always managing what was, and planning what will be. Hardly ever are we simply present. We jump so much between past, present and future that it actually appears as if there really is such a thing as time – as if there is anything other than this very moment.

How did this shift occur? How did we move from a timeless human existence to one measured by time? We tracked the planetary motions, discovered the pendulum, built big clocks and finally made tiny ones that are portable. Time became noticeable and measurable for everyone. Once measurable, there would soon be either too much or too little. This shift in awareness made time seem as real as the earth we stand on.

With this measurement of time came awareness in our notions about yesterday and tomorrow, last month and next month. Notions about too long or too short appeared because we have a precise measurement device – gone was the pure sensation of experience: “That rollercoaster ride was too short,” rather than, “it was so exhilarating.” What disappears in a world ruled by time is our freedom to be present. Instead, our actions must adapt into a framework of time. If we do so well, we are considered efficient, a much valued attribute in today’s world. But in doing so, we traded away a simple key to happiness. No longer do we do that which is simply better for us. No longer do we take the time we need to do something right. We squash ourselves into time, we budget time and we are slaves to time.

Do you disagree? On your next activity, take the time you need to be present as you work and to work in a means that produces happiness for yourself and those who will experience the results of your efforts. Time says get it done rather than do it right. As a paradigm, the era of time consciousness has revealed its consequences. Much that is awry in our world is so as a result of the clock. As we move into an era of universal design, it will bear similar fruits if we are unwilling to get it right rather than on time. It is time to put aside the clocks and to focus who we are when we do what we do and the impact our caring will have. Such a consciousness will result in greater compassion and thoughtfulness. The rushing about will gone and in its place will be richer and more rewarding lives. This is a result of placing our values on experience, not how long it took.


Konrad Kaletsch, CAPS
April 13, 2009
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Universal Design: The 8th Principle, Part I

An eighth principle would be a welcome and needed entry to the brilliant seven as created in 1997 by the North Carolina State University’s Center for Universal Design. Rather than only define the environment of a user, this eighth principle would address perception; those shared by the observer and the observed. How do we see others and how do they see us? Can we build in a way that levels the perceptual playing field in which all players are seen as equal?

I was recently asked if the New York City subways should be cleaner. As a life long resident of New York, I balked at this absurd notion. I adore our grittiness. This is my rough, nasty and harsh city and nobody is supposed to clean it up. A grimy subway was normal and it was a stable measure of our urban humanity. If you showed up dirtier than the subway, you were really a mess. If you took a few minutes to clean up, you were already better than most. And if you dressed sharp, you were king – something to be looked at and admired. That’s me; I like to look good. The subway made me look good with little effort. Clean it up and my habits and standards would appear to be lower. Pretty silly, eh? But don’t we all play such silly games? You have a look; it’s your look. You like and maintain that look. You measure how you look against how others look; you make judgments of yourself and of others. You wear sweaters or jackets; buttoned shirts or t-shirts. They are reflections of your identity and they are the image you wish to project; cloths make the man.

But suppose one morning you woke up, slumbered over to your closet and discovered not a stitch of familiar cloths. In your closet were cloths that were the wrong color, the wrong material, the wrong look and fit. Now what? You can’t go out naked so you dress with what’s there. You head out into a world completely unsure of yourself. Everything is wrong. You don’t fit in. Friends all wonder what happened to you. People react differently, better or worse. How you see yourself and how others see you has been altered simply by cloths different from those you would normally wear.

This example of dress is a metaphor for the design of our homes, cities and products and how we “fit” in them. If we feel comfortable, the experience is positive, if not, the experience is negative – it all goes wrong and we feel as if we are not seen, heard or understood. The judgments we naturally make are awry; we feel judged by ourselves and by others.

The eighth principle would acknowledge the importance of equal perception. A universally designed environment would be like familiar cloths and would support positive perceptions by others and of ourselves. We would appear and feel equal as we face daily challenges. There would be no moments when an environment or product puts us in a place where we are perceived as different.

Come back next week for part II of the 8th Principle.



Konrad Kaletsch, CAPS
March 20, 2009
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Universal Design: The Three Little Boomers

Once upon a time there were three little boomers and the time came for them to leave home and seek their fortunes. Before they left, their mother told them, "Whatever you do, do it the best that you can because that's the way to get along in the world."

The first little boomer built his house out of straw because it was the easiest and cheapest thing to do.

The second little boomer built his house out of sticks. This was a more expensive and beautiful house but lacked any amenities for later in life.

The third little boomer built his house out of bricks. This was a house for all the years of one’s life; it would never fail to keep its inhabitants happy and secure.

One night, big bad father time, who dearly loved to eat boomers, came along and saw the first little boomer in his house of straw. He said "Let me in, Let me in, little boomer or I'll huff and I'll puff and I'll blow your house in!"

"Not by the hair of my chinny chin chin," said the little boomer.

But of course big bad father time did blow the house in and so burdened the little boomer with no place to live.

Then big bad father time came to the beautiful house of sticks.

"Let me in, let me in little boomer or I'll huff and I'll puff and I'll blow your house in!"

"Not by the hair of my chinny chin chin," said the little boomer. But big bad father time blew that house in too, and meanly forced little boomer into assisted living in a far away city where costs were lower.

Big bad father time then came to the house of bricks.

"Let me in, let me in," cried the big bad father time. "Or I'll huff and I'll puff till I blow your house in!"

"Not by the hair of my chinny chin chin," said the oldest boomer. Well, big bad father time huffed and puffed but he could not blow down that brick house. But big bad father time was a sly old man and he climbed up on the roof to look for another way to get at the older boomer.

The older boomer saw big bad father time climb up on the roof and prepared; he lit a roaring fire in the fireplace and on it placed a large kettle of water.

Big bad father time found the chimney and crawled down. KER-SPLASH! Into the kettle of boiling water he fell! That was the end of big bad father time.

The next day the older boomer invited his mother over. She said "You see it is just as I told you. The way to get along in the world is to do things as well as you can." Fortunately for that older boomer, he had learned that lesson. And he just lived happily ever after!


Konrad Kaletsch
February 18, 2009
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Universal Design: The Wooden Plate

Long ago there lived a happy family in the foothills of the Pyrenees. They raised livestock in the hills, mostly sheep and pig, and went into town once a week to trade their meats for supplies. The grandfather, too old for work, stayed in the home and helped care for his little grandson. The father toiled long days in the fields while the mother maintained order in the home. As the years passed the grandfather became increasingly difficult; at dinner he often pushed his plate off the table and grumbled about circumstances.

Grandfather’s behavior became increasingly disruptive at mealtime, causing frequent messes and much broken crockery. The father, tired after his long days sought easy ways to improve the situation and restore peace to the evening meal. The solution was to move grandfather to a different table far away from the family and to serve him dinner on a wooden plate. In a way, peace was restored. The young boy, observing the new family order, spent the next days with carving knife and a piece of wood. The father took notice of the boy’s project and watched with pride seeing his son so focused and determined. The father asked the son what it was that he was making. The son said, “This will be a wooden plate for you Papa when you are old.”

The father understood and brought grandfather back to the family table. Although mealtime wasn’t always smooth, it was understood that caring for Grandfather was more than pushing him away when he became inconvenient.


Konrad Kaletsch
February 13, 2009
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Universal Design: Tax Incentives

If you live with a physical limitation, you have added expenses that are rather obvious: maybe a specialized car, home, appliances, electronics, etc. You pretty much know that if you are relocating, the home you choose will require expensive modifications just so you can move in - we’re not even talking about decorating!

If you are able-bodied, do you have such added expenses? The obvious answer is no. You relocate, move in and start decorating - no remodeling the bathroom just to take a shower. The less obvious answer is, yes. How much disability adds to your expenses varies depending on what you include. Your taxes have about $300 billion to support those who would work but can’t because work isn’t accessible! If those people were in the workforce, they would be contributing about $200 billion in tax revenue. Where do you feel this invisible but real financial pinch? It’s in your payroll taxes - the ones your employer deals with, the one that’s a disincentive for new business and innovation.

What does reversing the tax pinch look like? Rather than having the expense show up as a disincentive, lets have it show up as an incentive:

• Building universal design homes gets tax credits based on specific features (a universal design bathroom gets $500 credit; an elevator gets $1000; and so on). Presently Virginia's Department of Housing and Community Development offers a $500 tax credit.
• If remodeling your home because you have to accommodate a new disability and would otherwise have to leave your home, make it a medically tax deductable.
• Provide intelligently designed increases in disability tax credits. If you’re the one forced to pay for home modifications, sweeten the deal because when you are done, you’ll have added to the real estate market a soon to be much needed commodity, universal design housing.
• Building departments typically burden the process of granting permits; in addition to tax incentives, a universal design application could get priority status. Building departments could find other means to encourage universal design housing such as fewer restrictions; for example, allowing smaller lot sizes.
• Do you have a school tax? Create a tax incentive by lowering the school tax if a home is built or modified to meet universal design standards. Typically the occupants will be empty nesters thereby adding to any lost tax revenue.

Compared to government mandates, tax incentives keep us, the individuals who are the soul of this great country in the driver’s seat. We make the choice, and, that what universal design is about, having choice.

Konrad Kaletsch
January 31, 2009
http://www.universaldesignresource.com/

Universal Design: Emily Post for Buildings

Laura Claridge has just published a biography on Emily Post. To the delight of fans, Emily Post was quite the woman living in quite the time. To her detractors, Emily Post is still no more than an arbiter of manners including the extended pinky finger while quietly sipping tea.

It was in 1922 that Emily Post wrote her famous guide to social etiquette. Some people now perceive it as an obsolete set of behavioral rules for people in high society. However, this interpretation misses its theme: the promotion of core values like consideration, thoughtfulness, and kindness. It is also misses the personal benefits of good manners, which include confidence, self-respect, and an instinctual feeling that one is doing the right thing. Following an outward set of behavioral rules enables us to fulfill our inward human need of belonging and being a member of a society. What has changed since Post first published her guidebook is the prescribed behavior. What hasn’t changed are the fundamental core values behind the manners.

Whereas etiquette provides guidelines for person-to-person, universal design provides guidelines for the environments we occupy and the tools we use; it is environment-to-person (or to product). No longer will building just be about shelter, function or good looks. Universal design brings etiquette to how your home is crafted. A home or community that applies these guidelines is one that is inviting and welcoming to all; it is a well-mannered house. It is a house that fulfills that need of human belonging. No longer is one shut out because an “ignorant” building unfairly impedes entry due to a limitation in physical ability.

Konrad Kaletsch
January 22, 2009
http://www.universaldesignresource.com/

Universal Design: The Future

Survey: Making UDR Better

Read 100 books on future trends and two themes emerge: China once again becomes the dominant power (weren’t they always except for the last few centuries); and, Web 2.0 will change everything. So, wouldn’t you buy stock in a social networking company based in China?

Our bias in life favors the rear view mirror and makes it much larger than the windshield we use to peer at the road ahead. Looking back, with all its nostalgic overtones, certainly feels more predictable and assuring. But the reality is that the windshield is much bigger than the mirror, as it should be, if we are to make strategic and successful choices for our future. Universal Design Resource, seated in the driver’s seat, peers eagerly at the road ahead. On the passenger seat lies an open map. On it, a red line indicates the planned route. But, a few mysteries along the way mean stopping and asking strangers for help (I hope you appreciate the old-school travel metaphor).

As Universal Design Resource embarks on a major revision, some things are mapped and others are stops where we ask for directions. Presently, we have a survey posted and are asking you to help a stranger. Your few minutes will be a great contribution to Universal Design Resource reaching a destination that serves you better in the near future. Please follow this link to an anonymous 10 question survey (as a bonus, you’ll discover a great company, SurveyMonkey).

Survey: Making UDR Better

Thanks in advance for your generosity and neighborlyness.


Konrad Kaletsch
January 8, 2009
http://www.universaldesignresource.com/

Universal Design: You Are The Expert

Let me ask an expert…

We attribute expertise to one who has extensive training and experience. It is someone with comprehensive and authoritative knowledge. They have skills gained from years of practice. We defer to them for answers and guidance.

When it comes to universal design, the definition of expert applies to you; you are the expert. Routines repeated around your home over many years have bestowed you with these credentials. What takes you beyond the beyond is a depth of individualized research and a profound familiarity with your subject, you. You’ve been adjusting your environment to work as best as it can; there is hardly another expert out there that knows more than you. How is it that you became this expert?

You unknowingly became an expert by the very attributes that make you unique. What works for you doesn’t always work for someone else. Someone with great physical strength uses force; genius uses intelligence. What emerges is that the variety of human ability is infinite. It is variety that is normal, not some standard that there is a normal. Let’s start with 1000 people and sort out who is normal: If our first filter is average height, we quickly reduce the number of “normal” people in our survey down to a few hundred. Our next filter, average weight, reduces our “normal” people further. Let’s have one more filter, age. Now we have a handful of people that constitute normal based on just three filters! If we build for this “normal” person we are in fact building for a very few people leaving the other 900 to bend lower, reach higher, and in other ways force their bodies to work in ways that don’t feel normal (a few won’t be able function at all).

A normal person doesn’t really exist yet we design as if they do. Primary work stations such as kitchens still have a one size-fits-all approach. This leaves many unable to use parts because they are too high, too low, too dark, too heavy, etc. You adapt your kitchen as best as possible to work for you.

If we shift the focus from an expert over there to the expert in you, your contribution matters greatly, yet, there is no place for your experience to be recorded; there is no place where you and other experts can collectively design a better kitchen. Until that opportunity exists, some guy in front of a computer fishing for statistics will design for a “normal” person hoping to sell as many products as possible at the lowest cost.

Universal Design Resource is developing a new web experience where your collective knowledge is brought into forums, discussions and blogs where the best solutions can emerge and guide those that design and fabricate our products and environments. Our launch is in early 2009.

Konrad Kaletsch
November 19, 2008

Universal Design: The Missing Keyword

There are times in life when we need certain answers. We have many methods for getting those answers suited to who we are as individuals. We contact friends, we search the internet, we go to bookstores, etc. What will thwart our searching, no matter how thorough our technique, is when the answer we seek is hidden. I’m not talking about an answer that hasn’t been invented; I’m talking about answers that are there and would help you move forward. They are the answers to problems that others struggled over and mastered. They are answers that have been tested and refined. It is accumulated knowledge, but you can’t even stumble upon it! And so, with some frustration, you “reinvent the wheel” clumsily moving forward and making all the same mistakes each person made before you.

In many cases, the missing answer is contained in a keyword that, like the key to a castle, unlocks and reveals the kingdom: no keyword, no access, no info … nothing. Universal design is an excellent example a missing keyword. As an advocate of universal design, there is hardly a conversation where the person I am speaking with knows the term or the knowledge it represents. Without much explanation, they quickly understand it, and for the rest of their lives have at their disposal the key to that kingdom.

As an advocate for universal design, I do not demand that you adopt it; you will choose what is right for you. However, I want you to have that key; I want it there for you when you need it; I want you to be able to move with ease and velocity when the need arises. I want you to have the answers that have been developed over thirty years by some outstanding people committed to your life being as great as it can be. I want you to enjoy your independence and to have a life of ongoing opportunity.

You are a key holder as you have found and are reading this blog. My request is that you pause and think about ten people in your life who do not have this key and for whom having this key would make a difference. Contact them, now. Maybe they are your parents or your parent’s friends; maybe your architect or builder; or, maybe your political representative. Tell them about universal design and where to look for answers; Google the keyword, “universal design” or start at my website, http://www.universaldesignresource.com/. Give ten people the key and spare them the frustrations of fruitless searching.

Universal Design: Consciousness Precedes Form

Being green has been around for a long time. However, in the last year a tipping point was reached and green is now visible everywhere. Governments are doing it, business is doing it, schools are teaching it, and even the “bad” guys, such as the petroleum industry, are dabbling with it. We are still on our way to the tipping point for universal design.

Much like being green, the tipping point is reached once we recognize that the box we are living in is just too small. Like any box, it’s fit is limited both by space and time. As our natural state is growth, the logical evolution is that at some point we need a bigger box, just like a hermit needs bigger shell. In the field of universal design, we are just beginning to feel the limits of an outdated box, yet, we’re not aware of the limits that we have outgrown; we just feel the pinch.

The typical behavior of living inside a box that has grown too small is to look for answers inside the box. It’s absurd, but it’s what we do. The irony is that the answer to expanding the box is outside the box. The other paradox is that from inside the box we can’t see outside the box. This experience is frustrating and the first results show up as conflict. Without a method or trick, the state of conflict grows until we experience is as a pain so great we collapse in defeat and surrender to the change.

The good news is that there is a trick/method for accessing expansion, and, it’s ridiculously simple: ask a guiding question. If we want to kick the petroleum habit, an outgrown and limiting box, we could ask, “How are we gonna live well without petroleum?” That’s not a good question and perhaps you can see why, it’s still inside the box! Here’s the good and guiding question: “What would life on this planet look like if our energy needs were met through healthy and safe means?” You can answer that question, can’t you? The answer feels pretty good doesn’t it? You can even see an action to take. The box just got bigger, didn’t it?

The technique is based upon preceding the form with consciousness. The access to consciousness is through expansive questioning. The answer shows up through insight. A garnish of patience adds ease to the process. Frustration and conflict can’t and don’t exist in this environment; wisdom, creativity and genius do. One beckons the consciousness, which is then answered with form.

Here are some universal design questions:

• What is possible for us all when we live in an inclusive and human centered society?
• What are the gifts I have that would contribute to those less able-bodied?
• How can I manifest this higher vibration of a society that leaves no one behind?
• What does design look like that profoundly supports our sense of joy, independence, security, confidence and comfort?
• What lifestyle is possible for me if I have taken steps to include universal design in my life?

Konrad Kaletsch © 2008, Universal Design Resource, June 20, 2008

Universal Design: Try Before You Buy

You’re a construction worker, single and moving into a new rental apartment. Unknown to you it has been updated applying universal design. Not a bad place. Bigger bathroom, wider doors and hallways, everything is easier to reach. Different, but good. Then one day, oops, hernia. Back home after the hospital, whew, this apartment is really great! It’s making life easy as you recover, especially when coughing by itself is a chore, never mind having to manage the rest of day-to-day living. You later discover the apartment owner had renovated the apartment for his father and learn about universal design; forever you will include it in your life – it made that much of a difference.

Without having a hernia, how can you appreciate universal design? Here are a few games to try that take away some degree of mobility and foster an appreciation for designs that accommodate your changing condition:

1. Tired legs: Add about 5-10 pounds to each leg – ideally use an ankle cuff weight and wear as much as possible. Discover the extra effort needed just to walk. Looking for elevators and benches now?
2. Car-less: Leave the car at home for one week. Who’s driving you around? How convenient is public transportation?
3. Arthritis: Invent ways to mimic the loss of grip with your hand or loss of mobility. Use medical tape to restrict your thumb or finger’s movement. Wear an undersized jacket from the thrift store and move without ripping the shoulder seams.
4. Vision Impairments: Be responsible and safe with this one. Wear an eye patch and notice diminished depth of field. Wear sunglasses throughout the day and into the evening. How much more light is enough? To a pair of eyeglasses, (use non-prescription if you don’t have eyeglasses), smear a thin film of soap. Can you dial a phone number?
   

As you visit places, think about your mobility as if some aspect of your body was less than able. Remember that time when you had crutches. Or, observe how others are getting about. I see moms with strollers navigating the NYC subway – it’s a two-person operation and they struggle when on their own. Have fun; explore.

Universal Design: Am I Too Overwhelmed?

Yes I am overwhelmed! Being overwhelmed is normal and everyone agrees. However, overwhelm doesn’t have to be an unchallenged way of life. Overwhelm is the condition of being a victim, only in this case the perp isn’t some guy with a mask and a gun, it’s the job, the bills, the inbox, the kids, the home and every other circumstance that wants to rob you of you.

The first and only step out of being a victim is taking 100% responsibility for your life – you did it, all of it. Nobody did anything to you not even some deity, be it good or evil. Once assumed, no longer do things happen to you, you are allowing them to happen, sometimes through ignorance, and are responsible for their happening. Wow. That’s good news – back in the driver’s seat! Phew.

If I am the driver, and right now I seem to be driving myself crazy with stress, where in fact would I actually want to go? If I look down the road I’m on I see sickness, upset, anger, fear, frustration and disease. Desirable destination? NO! But I can’t see any options either – no side roads, no U-turns. If I am taking this journey off the road called Overwhelm, I’m gonna need help. I’ll need a map, some friends and a few new ways of doing business. Wow. I’m not sure how, but, this is gonna work!

Fast forward to some time later: You’re the master of your life just from this simple shift to being responsible. You don’t complain anymore. Being 100% responsible handled overwhelm and is handling other areas too such as finance. You are as engaged in life as before, but the experience is one of play, joy and passion. Life no longer occurs as a series of crisis that blindside you; it’s not like driving through the fog. The destination, though far off, is now clear and intentional.

Now can I look at universal design? Yes. I can see that it’s a bit like insurance – not a lot of fun, but something that gets handled. It’s now part of my master plan as much as finances, fitness, a sense of community, my emotional stability and my growing ability to care for others. I am creating my future; it is mine to create; and, it will indeed be good.